ZFA Research

ZFA Research, Training and Consultancy Ltd. was established in February 2022 by sociologist Dr. Feyza Akınerdem, renowned for her expertise in academic and civil society research since 2007, to deliver services under a corporate identity. Ever since, ZFA Research has provided field research, reporting and consultancy services to national and international non-governmental organizations, local governments and research companies. With a proficiency in qualitative user experience research, the company presents valuable insights into users’ emotions, behaviors, and motivations to inform design decisions and enhance user satisfaction. We offer invaluable insights that help organizations make informed decisions and navigate the complexities of the ever-evolving social landscape.

ZFA Team

Dr. Feyza Akınerdem, Founder

Pelin Akkaya, Researcher and Designer

Pelin joined the ZFA team in January 2023 as a researcher and designer. She is trained as an architect and sociologist. With a keen eye for detail and an analytical mindset, she delivers comprehensive reports and valuable recommendations for clients in diverse sectors. She collaborates with interdisciplinary teams to conduct in-depth studies, making use of sociological methodologies to shed light on the complex dynamics at play in different environments. Driven by a desire to create meaningful change, she continues to explore the intersection of sociology and architecture, shaping research initiatives that have real-world impact. Through her work, she strives to contribute to the development of inclusive and socially conscious projects and policies.

Esra Karadoğan, General Manager

Humeyra Dinçer, Senior Researcher

Ayşe Akdeniz, Data Manager

Ali Cebe, Researcher

Selected Clients

CIVIC Social Entrepreneurship, UK

Strategic partnership for research, social entrepreneurship and support projects in post-disaster Turkey. (June 2023-present)

Center for Spatial Justice (MAD- Mekanda Adalet Derneği)

Consultancy and research design services provided for impact-oriented qualitative research project funded by the European Climate Foundation (ECF). (June 2023-present)

Reform Institute

Policy analysis and research projects provided. (August 2022-present)

Swedish National Women’s Shelter Organization (Roks), Sweden

Policy development consultancy services provided. (May-December 2022)

Istanbul Planning Agency of Istanbul Metropolitan Municipality

Research design and consultancy services for policy development provided. (May-July 2022) 

Havle Women’s Association, Istanbul, TR

Qualitative research project (design, data collection, analysis and reporting) is conducted under the Matra Program of the Kingdom of the Netherlands. (March 2022-July 2023)


Email: feyza@zfaresearch.com

ZFA Araştırma, Eğitim ve Danışmalık Ltd. Şti.
Selami Ali Mah. Cumhuriyet Cd. No:46 İç Kapı No:38
Üsküdar / İstanbul